Key Messaging: Hashida

READ ME: DENISE’S NOTES ON THE PROJECT

This was part of a brand refresh for a premium Japanese restaurant. Here’s an overview of the process:

  • Research, research, research.
    • Hashida is eponymous and serves omakase, which meant knowing the chef would be integral to establishing an understanding of the brand and how it should be spoken about. I scoured the net extensively to piece together a timeline of the chef’s progression, his culinary style, and every other detail: any offhand mention of a dish’s inspiration, hobbies, childhood memories, etc. in articles, interviews, videos, and social media posts.
    • Can’t forget market research and competitor analysis. This involved identifying unique selling points, researching the faces of competitors and sussing out their positioning, surveying consumer perception, comparing menu prices, etc.
  • Q&A sessions with the client.
    • To align goals and define a target audience.

Hashida wanted:

  1. A name for their cuisine — the chef hated anyone calling his food “fusion” or “contemporary”, he thought it trite and reductive.
  2. A solid brand story. Because the chef is well known for doing wacky things with food and being a fairly unserious guy, we decided the brand story needed to be something that demonstrated his actual depths. In other words, we wanted everyone to know that he isn’t just flying by the seat of his pants.

Examples of questions I asked:

  1. In your opinion as a chef, how is Hashida different from other premium Japanese restaurants also serving the same cuisine?
  2. What are some skills and proficiencies you have developed beyond the culinary realm that contribute to your identity as a “rebel” chef with unconventional perspectives? Please share some examples. (For example, Nick Bril of The Jane in Antwerp is well-known for also being a professional DJ; Gaggan Anand was a drummer in local rock bands before beginning his culinary career.)
  • Deck part 1: Project background.
    • Condensing and structuring the flow of all information about the chef’s identity, his philosophies, the food, and the restaurant’s interiors, then picking out key points.
  • Deck part 2: Messaging pillars.
    • Synthesising all content to construct key descriptors of the brand and experience, ensuring narrative flow.
PROJECT BACKGROUND (ABBR.)

About Chef Hatch — Identity

Early Life and Inspirations

  • Chef Hatch’s grandmother was the proprietor of a grocery located within Tsukiji Market. The journey to the shop would take Hatch past an array of stores, including one owned by a friend’s family and another specialising in dried bonito, where he would habitually grab some shaved bonito to eat.

This is a treasured memory of an environment where children could interact freely with their surroundings, which allowed Chef Hatch’s curiosity to blossom.

The early spirit of inquisitiveness is woven into Chef Hatch’s philosophies of deriving inspiration from his experiences and lifelong learning.

Young Adulthood and Personal Development

  • At the age of 21, Chef Hatch went on an exchange programme to the University of California, Los Angeles to study English. The impetus for embarking on the exchange programme was to become fluent enough in English to converse with Johnny Depp, an idol and inspiration of his at the time.

Hatch’s action taken to realise this eccentric life goal is unconventional, and highlights adventurousness, free-spiritedness, and optimism.

  • Determined to develop fluency in English and to outperform his peers, Chef Hatch would stay up till the wee hours studying on the daily.

This exemplifies competitiveness, diligence, and dedication.

  • Exposure to the culture and landscape of Los Angeles and Hawaii, so vastly different from and unfolding on a grander scale than that of Japan, imparted to Chef Hatch the impression that he was a small fish in a big pond.

The understanding that he had come from a place that was ideologically “contained” broadened his worldview and inspired him to continue expanding his perspectives.

  • Especially during periods of travel, Chef Hatch has connected in unexpected ways with a diverse group of individuals, often owing to peculiar circumstances and leading to uncommon experiences.

Chef Hatch weaves these memories into his self-concept, seeing them as sources of growth and inspiration. The profound influence he attributes to these occurrences speaks to his sentimentality and the depths at which he treasures relationships and experiences.

Art and Fashion

  • After graduating from culinary school, Chef Hatch spent a year attempting to make a living selling his artwork on the streets. Although he did not sell much and experienced frustration at the lack of success, Chef Hatch was determined to hold out for a year to truly assess his prospects. This was a display of tenacity and dedication to his interests.
  • Walt Disney, Salvador Dali, Jean-Michel Basquiat, Taro Okamoto, and Alexander Calder are Chef Hatch’s favourite artists. Though renown for work in different media, these artists share approaches that characterise art as a universal language, heighten the accessibility of artwork for all, and popularise unique creations.

Chef Hatch, inspired by Pierre Gagnaire’s title of “Picasso of the Kitchen”, wishes to be known as the “Dali of the Kitchen”. The key inspiration he has derived from Dali’s work is the act of producing art that is public and accessible, taking for example the ubiquitous Chupa Chups logo that Dali designed in 1969. This highlights the idealistic aspect of his character, which seeks to democratise.

  • John Galliano is Chef Hatch’s favourite fashion designer; he feels that they share a similar philosophy of distilling experiences, memories and insights to create inventive pieces with personal twists.

About Chef HatchGuiding Principles and Philosophies

1. Shu ha ri (守破離): Learning from the past to develop an original style; to keep with tradition, innovate, and transcend.


Shu: Tradition, foundation


Meaning to “protect” or “obey”, this stage describes learning fundamentals and essential techniques.


Ha: Exploration, breaking with tradition


Meaning to “detach” or “digress”, this is a stage of discovering exceptions to traditional wisdom and conceiving new approaches.


Ri: Innovation, transcenden-ce


Meaning to “leave” or “separate”, this stage envisions unrestrained method, where all conceptions are natural and allowed.

This philosophy most clearly manifests in Chef Hatch’s skilful reproductions of heritage recipes. as well as his creative incorporation of traditional wisdom in the blends of multi-disciplinary techniques and global inspirations that make up Chef Hatch’s culinary style.

2. Shōmi hakkei (賞味八景): The thoughtful appraisal and synthesis of memories and inspirations derived from encounters and experiences, founding crystallisations of knowledge, stories, cultures, and so on to be meaningfully expressed and shared in dishes.

  • Shōmi (賞味): To relish, savour, enjoy.
  • Hakkei (八景): The Eight Views, an East Asian term alluding to the most beautiful or significant scenes of a specific environment. In art and poetry, The Eight Views is a manner of scenery valuation selecting the eight finest sceneries of a region.

This philosophy is evident in Chef Hatch’s culinary innovations, such as in unique flavour combinations or the employment of diverse techniques to craft inventive new dishes.

3. Ryuu ryuu shin ku (粒々辛苦): To work assiduously, step by step; diligence; resilience.

Lifelong learning, persistence, and attention to detail are important to Chef Hatch’s perspectives and practices. His tenacity frequently shows in his dogged pursuits of refining his approaches and mastering the craft of specific dishes, with consistent experimentation, dedicated research, and constant ideation.

The three philosophies meet in a capacity to tirelessly strive for continual growth, Chef Hatch’s fearless innovation firmly anchored in masterful grasp of tradition; openness to learning and accumulation of skill; and the determination and grit to toil for acuity and perfection.


About Hashida Singapore — Food and Stories

November Menu

The dishes are embodiments of Chef Hatch’s philosophies Shu ha ri (守破離) and Shōmi hakkei (賞味八景), telling stories of Chef Hatch’s identity, growth, and important memories.

Hōba chestnut miso, amadai, oyster, spinach, turnip, apple

  • Chef Hatch’s first experience in the kitchen was at the tender age of three, emerging from the combination of a child’s innocent curiosity and his own brand of innate sentimentality. When his favourite kindergarten teacher shared that she enjoyed snacks of sliced cucumber dipped in miso, he was galvanised into action. He persuaded his mother to accompany him to the market; then, handed a knife, little Hatch carefully cut cucumbers into veggie sticks and prepared the snack himself. Now that he is farther along on his culinary journey, he crafts his very own miso.

Ankimo

  • Chef Hatch’s signature, developed in 2008. Molecular gastronomy was the most popular culinary trend at the time. Though excited by the movement, Chef Hatch ultimately felt that Japanese cuisine was unparalleled. Driven by the intent to spread appreciation of Japanese cuisine then and in the future, Chef Hatch designed this signature to be an impactful, progressive competitor. In Chef Hatch’s words, the dish delivers “punchy, small bites”.

About Hashida Singapore — Space

  • The restaurant features three distinct dining spaces, where Chef Hatch invites guests on a journey through the ‘Hashida Universe’. It is a fresh approach to Japanese fine dining that goes beyond traditional Edomae sushi, for which the restaurant has been renowned since its debut in Singapore in 2013.
  • In Room A, a mesmerising structure constructed from washi paper is suspended from the ceiling. It most closely resembles an expanse of the moon. In the implementation of this design, Chef Hatch was inspired by the storied symbolism, romantic mythology, and scientific mystery of the celestial body and outer space. Ultimately, the reference to astronomy serves as a reminder of the interconnectedness and universality of the human experience, communicating that life is about discovery, and that we are united in our shared view of the moon from our place on Earth.
  • Room B is distinctly traditional, featuring thatched awnings and the same Hiba wood in Room A. Aptly located beyond the torii in the hallway and constructed entirely out of wood, this room is the reproduction of a saisen-bako, an offertory box found within shrines as one journeys down the Sandō pathway.
  • Found hanging above the entrance of Room O, the sign reading “笑門” – romanised shomon, warakado – is a play on the proverb “warau kado ni wa fuku kitaru (笑う角には福きたる)”, which imparts the wisdom that good fortune comes to a place of laughter and positivity. This sign is commonly found decorating restaurant entrances; a bigger version graces the entrance of Hashida Tokyo.

Messaging Pillars (Abbr.)

1. PHILOSOPHICAL CORES

Personal principles of learning, mastery, and distillation of life experiences form the foundation of Chef Hatch’s expansive culinary approach.

Shu ha ri (守破離) is the philosophy of learning from the past to develop an original style, to keep with tradition, innovate, and transcend. It is this philosophy that allows Chef Hatch to maintain a sensitivity to his roots, even as he explores and experiments.

Shu: To be trained in fundamentals and grounded in tradition.

  • For Chef Hatch, this stage encompasses systematic development – for his culinary expertise to be forged first in the diligent absorption and refinement of fundamentals; acuity of observation and hunger to learn nurtured since youth; and respect for tradition, appreciation of roots, and valuing discipline.
  • The Shu in Chef Hatch’s journey is most clearly exemplified by his father’s teachings, and stories of growing up in Hashida Tokyo.
  • Chef Hatch was told to rely on independent observation of the staff at Hashida Tokyo to obtain and better any methods and skills, such as knife techniques. In his youth, he had to consistently prove his mettle and progress gradually from cleaning tables, to preparation of ingredients, and then finally to serving customers.
  • Unique exercises, sometimes with hidden objectives, were woven into Chef Hatch’s daily routine. These served to test and reinforce his determination to grow and engage in self-directed learning.
    • e.g. Fish-eating competitions: Chef Hatch’s skill in preparing ingredients was informed in part by challenges proposed by his father to finish eating a portion of fish the quickest or to the “cleanest” degree. These regular “competitions” allowed him to grow familiar with the location and characteristics of the fish’s bones.

Ha: The dual pursuit of mastery of fundamentals and discovering exceptions to traditional wisdom in the conception of new approaches.

  • This stage of development describes Chef Hatch’s tenacity to hone and augment his repertoire of skills and his continued experimentation, applying a keen enterprising eye and seeking opportunities for growth.
  • Chef Hatch’s progress in young adulthood was catalysed by increasing independence, and experiences that led him to stoking his own ambition.
  • During this time, Chef Hatch mastered the formation of ideas and infusion of existing methods with inspiration derived from culinary trends and other cuisines.

Ri: Innovating and shaping a style of one’s own, founded on an ever-growing base of knowledge and experiences.

  • Chef Hatch is led by the holistic force of traditional foundations combined with independent exploration to approach Japanese cuisine from one-of-a-kind angles.
  • This segment of the overarching philosophy guides Chef Hatch’s style of creating meaningful twists on Japanese cuisine, incorporating multidisciplinary techniques and diverse flavours in unique dishes.

Shōmi hakkei (賞味八景) is the thoughtful appraisal and synthesis of memories and inspirations derived from encounters and experiences, founding crystallisations of knowledge, stories, cultures, and so on to be expressed and shared in Chef Hatch’s food.

  • This philosophy describes Chef Hatch’s drive to reflect and inquire into personal influences, style, and differences. The system of thought grounds and fuels Chef Hatch’s introspective and analytical mind, layered with passion and sentimentality, as it is applied to the perception of life experiences, and how they inspire reinvention and creation.

Ryuu ryuu shin ku (粒々辛苦) details an approach of working assiduously, with resilience and commitment.

  • This is a philosophy of persistence that energises Chef Hatch’s work, founded on a belief that so long one tries hard enough, any goal may be realised. In Chef Hatch’s view, to attempt to progress with optimism and confidence in achieving any aim is critical, lest one stagnates due to self-limiting assumptions of impossibility. This ideology bolsters competitiveness, and a motivation to be better than others.
  • The philosophy manifests in a resolute spirit that frequently shows in Chef Hatch’s dogged pursuits of refining his approaches and mastering the craft of specific dishes with consistent experimentation, dedicated research, and constant ideation.

2. INTRINSIC CREATIVITY

Chef Hatch’s faculties of perception, insight, and ideation are further charged with innate sensibility and a penchant for creative expression.

Aesthetic sensibility

  • Chef Hatch displays appreciation of and responsiveness to complex emotional and aesthetic influences. A core aspect of his character is an inherent appreciation of art and its intent, which acts as a source of inspiration and idealism.

Creative expression

  • At Hashida, Chef Hatch incorporates honed artistic flair in:
    • Direction of the space’s design, many features (structural or décor) laden with meaning
    • Meticulous plating
    • Creation of additional works or merchandise, such as menu art, paintings, and chopstick holders, that accompany the food
    • His storytelling, as expressed in all aspects of the dining experience – his food, design of the space, and interaction with guests

3. EXPLORATION BEYOND CONVENTION

Equipped with grounding in personal philosophies and the galvanising influence of innate creativity, Chef Hatch conquers expansion and the development of a unique style.

Open-minded and free-spirited, Chef Hatch has embarked on personal journeys leading to unconventional experiences and encounters. This storied history, growing still, is rich with material for the process of reflection and distillation of inspirations dictated by shōmi hakkei. In turn, a feedback loop furthering Chef Hatch’s expansion forms: as he continually develops his base of knowledge, he is better able to experiment and innovate with culinary approaches, which then result in more wisdom for his appraisal and application, ad infinitum.

At Hashida, Chef Hatch’s novel and uncommon ways show in:

  • His idiosyncratic culinary style: Unorthodox renditions of sushi, unique focus on cooked dishes, idiosyncratic blends of techniques, flavours, and cuisines
  • Creative collaborations: Participating in and initiating efforts to realise unprecedented concepts and create new dishes
  • Interior design: Blending traditional and contemporary aesthetics, with unique twists of his own

4. THE HASHIDA UNIVERSE

Chef Hatch expresses an approach and a goal of creating a legacy or culinary movement of his own, in which there are no strict boundaries, and where sensitivity, creativity, rumination and persistence drive perpetual innovation. It is his own brand of progressive Japanese gastronomy.

Chef Hatch’s appetite for life combines with his fearlessly adventurous and inventive character to form an inimitable culinary style.

Guiding philosophical foundations that facilitate expansion, intrinsic creativity, fearless and adventurous exploration — position Chef Hatch to forge a culinary movement of his own, in which there are no strict boundaries and perpetual innovation is driven by the continued, synergistic collusion of all elements contributing to his peerless approach.

With Chef Hatch at the helm, Hashida offers a novel dining experience that cannot be replicated.

Each experience is one-of-a-kind.


BOILERPLATE (born from the key messaging!):

Long hailed by lovers of progressive Japanese gastronomy, Hashida Singapore bears the unique imprint of its charismatic helmer, Chef Kenjiro ‘Hatch’ Hashida. The essence of the restaurant is its unorthodox exploration of Japanese cuisine, rooted in deep personal reflection and uninhibited artistic expression. Chef Hatch brings to the table creations of exquisite quality and execution, reinvented in his own irrepressible style, and tinged with wistful sentimentality. Diners sit in a beautiful space inspired by a Shinto shrine, with elegant features rich in symbolism, and amusing quirks designed by Chef Hatch himself. Like venturing into a new culinary universe with a spellbinding raconteur, dining at Hashida Singapore is an experience that can only be described as ‘sui generis’ — one of a kind.